Welcome back to our centres!

Our centres will be reopening to members only on Saturday 25 July and we can't wait to have you back! See below to find out about your first month back, phased reopening and our extra safety measures.


Phased reopening of our centres

To keep our staff and members safe, we'll be operating a phased reopening over the coming weeks. Initially, our centres will be opening to existing members only in August, before opening to pay as you go customers and new members:

25 July: Gym and classes (members only)
1 August: Pools, changing rooms (for pool users only) and racket sports (members only)
10 August: Outdoor track, adult swimming lessons, Hydro Active and Aquacise (members only)
1 September: Centres open to casual users and new members
7 September: Children’s swimming lessons resume


How we will keep you safe in our centres

Our priority is the health and safety of our staff and members. We've followed Government and industry guidance, and consulted both our staff and members to find out which health and safety measure they would like to see:

Our safety measures
  • All customers will be required to wear a covering when on entry, exit and when transitioning through the centres.
  • All gym sessions, swim sessions, classes and court bookings must be booked in advance
  • All customers will be required to adhere to social distancing at all times
  • Additional cleaning will be taking place in all areas of the centres
  • Sanitising stations will be available throughout the centres
  • Please pay contactless where possible – no change will be given in cash transactions
  • There will be a maximum capacity for all sessions
  • Towels are no longer permitted in the gym or classes. Blue roll will be provided.
  • Water fountains are unavailable – please bring your own drink

Frequently Asked Questions

Our changing rooms will reopen on Saturday 1 August. Changing rooms will be available for pool users only. We ask all members to arrive at the centres in their gym clothing/beach ready where possible.
Adult lessons start from Monday 10 August and children’s lessons start from Monday 7 September.
Pool classes start from Monday 10 August for members only. Casual users can access these from Tuesday 1 September.
Our outdoor track will reopen from Monday 10 August for members. Casual users can access the track from Tuesday 1 September.
You will be able to make these bookings from Tuesday 1 September.
We are following government guidance and do not have a reopening date for our steam room or saunas.
You will need to wear a face covering when you enter our centres and are walking through the building. You DO NOT need to wear a face covering when taking part in any activity.
For the month of August, a member can bring two children under 16 to a family swim session with them. Each slot booked allows three participants (one adult and two children) to attend.

Coming back in August? Members have got a FREE month on us!

Thank you members! All members who did not cancel during our closure can enjoy a FREE month's membership in August.

As well as saying thank you, we want to make sure you are comfortable when visiting our centres before paying in full. You can visit our centres between Saturday 25 July - Monday 31 August for free. Your first payment will be taken as normal on Tuesday 1 September.

If you pay for your membership annually or via our Fit For a Fiver scheme, the free month and prior months we were closed will be added onto your subscription.


Not ready to come back? Extend your membership freeze

We'd love to have you back but we understand if you would like to continue your membership freeze. As August is free, pop along to see how our facilities are operating before making a decision. If you would like to continue your membership freeze after August, please let us know by 21 August 2020.

If you decide to cancel your membership, please see our cancellation terms and conditions which have recently been updated.