Privacy Policy

We may collect the following information:

  • Name and date of birth
  • Contact information including e-mail address
  • Demographic information such as postcode
  • Preferences and interests
  • Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services
  • We will send you promotional e-mails about new products, special offers or other information which we think you may find interesting if you have consented to receive marketing email.
  • From time to time, we may also use your information to contact you for market research purposes
  • We may contact you by e-mail or phone
  • We may use the information to customise the website according to your interests

We also work with Gladstone, TRP and Network West Midlands (Swift Card holders only) to handle and store your data.

Here you can view the Gladstone Privacy Policy, TRP Privacy Policy and Network West Midlands Privacy Policy.

City of Wolverhampton Council is committed to ensuring that your information is secure. Any personal information you give to us will be processed in accordance with GDPR. If you would like more information on how we store and use your data, please email In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.