Activity Bookings – General
Class Booking
Courts Booking, Astro Bookings & Adult Swimming Lessons

1. We only accept bookings from people aged 8 and above. Bookings for activities to be undertaken by children can only be made once a parent or legal guardian has been in to one of our centres’ and signed the child up for a Pay as You Go profile. By submitting a request, you are abiding by these terms.
2. If a booking is made for juniors and an adult is participating, then adult prices apply. Should it be found that adults are booking for juniors and adults turn up to the session, the booking adult will be in breach of the Terms and Conditions and will be required to pay the balance for cost of an adult booking.
3. Children aged 15 and under are classed as juniors. Those aged 16 and above are classed as adults and will be charged the adult rate.
4. We have the right to refuse any application for booking. We reserve the right to verify or require proof of all information given in the application for booking. Any fraudulent or wrongful information given in order to obtain a booking could result in the cancellation of the booking and being required to pay for the booking.
5. You are able to book activities in person and over the telephone, some of our bookings are also available online. It is advisable to book activities in advance in order to secure your booking.
6. You must use all equipment and facilities in an appropriate manner and give safe regard to your own health and safety and that of others.
7. In general, unless advertised otherwise, all sessions are 55 minutes and include a 5-minute setup/admin period.
8. WV Active takes no responsibility for non-attendance and as such refunds will not be issued due to non-attendance. All customers failing to attend a pre-booked activity will be charged the full fee for the activity in question.
9. Customers with payments outstanding will not be permitted to book/attend activities until the outstanding payment has been cleared.

1. We only accept class bookings from people aged 16 and above, however specified junior classes can be booked by children aged 8yrs+.
2. We advise all customers to book classes in advance.
3. The customer making the class booking must be the customer attending the class and cannot book classes on behalf of someone else.
4. Classes can be booked in person, over the telephone, online and via our mobile app.
5. Members who do not attend three or more booked classes in one calendar month will have their account temporarily suspended from making bookings for 8 days and existing bookings will be cancelled. Members can ensure they are registered as attended by tapping their membership card at the entrance turnstiles on arrival.
6. Booking times for all activities must be adhered to. If you attend at a later or earlier time than booked, you may be refused entry.
7. Members who are unable to attend a class must cancel their booking in person, over the telephone, online or via our mobile app. This must be completed a minimum of 20 minutes prior to the commencement of the class.
8. There will be no refund option once the booking and payment has been made for pay as you go customers.
9. In the unfortunate event that one of our exercise classes must be cancelled, instead of a phone call, we will now be contacting you by email. However, if the cancellation is within 4-hours of the class starting, one of our Customer Service Assistants will contact you by phone to inform you of the change and offer you a suitable alternative if possible.
10. WV Active takes no responsibility for non-attendance and as such refunds will not be issued due to non-attendance. All customers failing to attend a pre-booked activity will be charged the full fee for the activity in question.

1. The customer making the booking must attend, and cannot book on behalf of other customers.
2. You can book in person, over the telephone, online and via our mobile app.
3. Customers can only turn up to sessions 10 minutes before the start time and must sign in at reception upon arrival.
4. Customers who turn up more than 10 minutes after the start time may be refused entry and will not be permitted to run over and receive the lost time.
5. WV Active takes no responsibility for non-attendance and as such refunds will not be issued due to non-attendance. All customers failing to attend a pre-booked activity will be charged the full fee for the activity in question.
6. You cannot have a refund on pay as you go bookings, but providing you give more than 24 hours’ notice of the start time of the booking, you can move the booking once to an alternative day and time. This change of booking must be within seven days of your original booking date.
7. Bookings cancelled by WV Active will be moved to an alternative date. If no alternative date can be provided by WV Active, then a refund will be provided.

This Hire is between you (the “Hirer”) and the City of Wolverhampton Council who will be referred to in this document hereafter as the “WV Active”. For the purpose of clarity, WV Active is wholly owned by the City of Wolverhampton Council (“the Council”) and use of WV Active include employees of the Council.

Definitions

Application of Hire

Payment and Costs:-
i)Block Bookings
ii) Event Hire Bookings
iii) Organisation, School, or Club Affiliated Bookings

Hirers Obligations

Cancellation:-
i)Block Bookings
ii) Event Hire Bookings
iii) Organisation, School, or Club Affiliated Bookings

Termination

In these conditions the following expressions shall be interpreted as following:
Booking Form means the form filled out by the Hirer for Events Hire Bookings or Organisation or Affiliated Club Bookings and accepted by WV Active for the Hire of the agreed area within the relevant WV Active Centre.
Facilities means the hire of the agreed area of the relevant WV Active Centre, together with any facilities of equipment hired thereto and including the non-exclusive use of dressing rooms and other accommodation attached to that agreed area.

Hire Fee means the cost payable by the Hirer for the Hire of the Facilities as set out in the Booking Form

Hire means use of the Facilities at the relevant WV Active Centre as defined in the Booking Form.

Hire Agreement means the agreement with organisations or affiliated clubs for a hire of an agreed area within a WV Active Centre for a period that is in excess of 12 months. Such Hire Agreement can be obtained by contacting a WV Active Centre.

Hirer means the person or organisation in whose name the application is made for the Hire of the Facilities

Manager means the manager for the WV Active Centre for the time being or their equivalent or his or her authorised assistant.

WV Active Centre means Central Baths Leisure Centre, Aldersley Leisure Village and Bert Williams Leisure Centre.

2.1       Hirers must apply for the Hire of a WV Active Centre by filling out the Booking Form.
2.2       The Hirer may apply to book the WV Active Centre using one of the three methods which are as follows:-
2.2.1    Block Booking is a regular booking made by the Hirer of 10 or more consecutive sessions in the same activity and at the same facility.  Block Bookings must be paid for in full and in advance of the first session.

2.2.2    Events Hire Booking is the hire of the Facilities for an event or events and must be made in advance. For the avoidance of doubt an Events Hire Booking is a booking which is not a Block Booking and the Hirer is not classed as an organisation, school or affiliated club.

2.2.3    Organisation, School or Affiliated Club Booking means two or more bookings in a year and made in advance for use of the Facilities. For the purpose of clarity this does not include pay as you go use of the WV Active Centre, Events Hire Booking or Block Booking customers. 

2.3       The Hirer must enter into a Hire Agreement where the above three methods do not apply, and the Hirer seeks to hire facilities at a WV Active Centre for a period that exceeds 12 months.

2.4       The Hirer will be required to complete the Booking Form which is available from the         WV Active Centres. The Booking Form should be returned duly signed by the Hirer and given completed to the Manager at least 28 days prior to the date of the Hire, unless the Hire is less than 28 days away, to which the date of return of the Booking Form will be specified by the Manager on booking. 
2.5       The person or organisation in whose name the application is made shall be deemed to be the Hirer for the purpose of these Terms and Conditions. WV Active reserves the right at any time to refuse or cancel the Hire of the WV Active Centre.
2.6       Bookings for the arena may only be made more than 6 months in advance if hiring the full arena for a minimum of 6 hours. This is applicable to each day of hire.

Block Bookings

3.1       Where the Hire of the Facilities is deemed to be a Block Booking as defined in clause 2.2.1 above, the following payment terms apply:-
3.1.1    The full Hire Fee must be made a minimum of 14 days in advance of the commencement of the first session. Bookings made with less than 14 days of the commencement of the first session require payment at the time of booking.
3.1.2    The Hire Fee is non-refundable but one session per 10 week block may be moved at the discretion of the Manager.
3.1.3    Cheques to be made payable to “Wolverhampton City Council’ and must quote the booking reference number on back of cheque.
3.1.4    For other payment methods see reverse of invoice or request details from the staff at the WV Active Centre

Event Hire Bookings:

3.2       Where the Hire of the Facilities is deemed to be an Event Hire Booking as defined in clause 2.2.2 above, the following payment terms apply:-
3.2.1 The Hirer will pay WV Active a minimum deposit of 25% of the total cost of the Hire fee within 14 days of WV Active confirming the booking. The deposit is non-refundable and is applicable to all bookings with a total value of £200 or more.
3.2.2 The balance of any outstanding amount due must be paid to WV Active within 28 days of the invoice date.
3.2.3 The balance of any outstanding amount when being settled by cash or card must be paid to WV Active before commencement of the event.
3.2.4 Cheques to be made payable to “Wolverhampton City Council’ and must quote booking reference number on back of cheque.
3.2.5 For other payment methods see reverse of invoice or request details from the staff at the WV Active Centre.
3.2.6 If your event overruns past the time agreed on your booking form, or your hire falls outside of our normal operating hours, a 50% increase above our standard fees and charge rates will apply.
3.2.7 The charge for your event will be based on the times agreed on your booking form and deductions will not be made for events that finish before the end time agreed on your booking form.
3.2.8 An additional staffing charge is applicable to all event days where a combination of all people attending exceeds 150 at any one time. This charge is applicable for the full duration of your event.
3.2.9 Setup charges are applicable, and access will be granted subject to availability. Setup times may be altered up to 7 days in advance without prior notice.

Organisation, School or Affiliated Club Bookings:

3.3       Where the Hire of the Facilities is deemed to be an Organisation, school or Club Affiliated Booking as defined in clause 2.2.3 above, the following payment terms apply:-
3.2.1 The Hirer will pay WV Active a minimum deposit of 25% of the total cost of the Hire fee within 14 days of WV Active confirming the booking. The deposit is non-refundable and is applicable to all bookings with a total value of £200 or more.
3.2.2 The balance of any outstanding amount due must be paid to WV Active within 28 days of the invoice date.
3.2.3 The balance of any outstanding amount when being settled by cash or card must be paid to WV Active before commencement of the event.
3.2.4 Cheques to be made payable to “Wolverhampton City Council’ and must quote booking reference number on back of cheque.
3.2.5 For other payment methods see reverse of invoice or request details from the staff at the WV Active Centre.
3.2.6 If your event overruns past the time agreed on your booking form, or your hire falls outside of our normal operating hours, a 50% increase above our standard fees and charge rates will apply.
3.2.7 The charge for your event will be based on the times agreed on your booking form and deductions will not be made for events that finish before the end time agreed on your booking form.
3.2.8 An additional staffing charge is applicable to all event days where a combination of all people attending exceeds 150 at any one time. This charge is applicable for the full duration of your event.
3.2.9 Setup charges are applicable, and access will be granted subject to availability. Setup times may be altered up to 7 days in advance without prior notice.

3.4       The fee or charge payable shall be that ruling at the time of the Hire and not at the time of the application, unless specifically agreed in writing with the Manager. The Hirer will be informed of the change in the Hire Fees and will have the right to cancel the booking without cost and without the right to make any claim against WV Active in respect of such cancellation.
3.5       WV Active reserves the right to make additional charges for activities exceeding the hire period.
3.6       The Hire Fee, unless specifically stated to the contrary, is for the use of the Facilities, and any other equipment which is required must be discussed and agreed with the Hirer and must be provide at their own cost.
3.7       The Hire Fee also covers the costs associated with heating and lighting, however there are additional charges for using additional heat and light sources due to seasonal changes and requirements. These will be discussed and agreed upon at the booking stage and applied under the direction of the Manager. And will be listed on the Booking Form. This may include the special facilities for television coverage. In explanation, this paragraph refers to the provision of standard services provided by staff and the Facilities for use when hiring. However, should the Hirer require any other specific service not normally provided, then for this Hirer must cover the cost.

1.     WV Active reserve the right to alter fees and charges.

4.1       The Hirer must comply with the regulations relating to the Facilities and any other conditions and regulations which WV Active may from time to time enforce.
4.2       The Hirer shall comply with all reasonable requests from the Manager who shall be deemed to be the agent of WV Active in respect of the WV Active Centres and for the user there of during the period of the hire and the Hirer shall strictly observe the Facilities Emergency Action Plan which is available on request.
4.3       The Hirer must comply with the requirements of Section 12(1) of the Children and Young Persons Act 1933 regarding the safety of children and entertainment.
4.4         The Hirer must comply with his obligations under the Health and Safety at Work Act 1979, not only in respect of the Hirer’s employees (paid or volunteers) but also in respect of the employees of the WV Active and members of the public.
4.5         The Hirer shall permit WV Active, their authorised officers and employees to enter and have access to the Facilities at all times.
4.6         The Hirer must take all steps to prevent the use of any article, appliance or apparatus at any event, exhibition or performance which WV Active consider objectionable or dangerous. 
4.7         The Hirer is responsible for ensuring that all equipment brought onto the WV Active Centres, including electrical goods, are safe for use and PAT tested (evidence to be provided by the Hirer to WV Active in advance of the Hire and when otherwise requested).
4.8         Hirers must not bring to the WV Active Centres any items /substance of an inflammable or explosive character or producing an offensive smell.
4.9         The bye-laws of the Council and other statutory requirements for the time being in force for the management, use and regulation of their public swimming pools and venues must be strictly observed by the Hirer, where applicable.
4.10       The maximum number of persons to be admitted to the Facilities are not to exceed the amount as stated on the Booking Form during the period of hire and the Hirer must keep a note of the number of persons admitted and show the same on demand to the Manager.
4.11       During the period of hiring the Hirer should keep all emergency exits, gangways, passages and staircases clear of obstruction and interference therewith.

4.12      The Hirer shall be responsible for:
4.12.1      The payment of the Hire Fee and other charges within the terms stated on the invoice and/or booking form.

1. In the event that the Hirer is unable to maintain good order the Manager shall have the power to remove from the WV Active Centres any person, contravening these conditions or behaving in a disorderly or indecent manner, without stating the reasons.
2. The employment of any police officer, security, fire fighters or any other persons identified by WV Active for the purpose of health and safety and at the request of the Manager.

4.12.4      The Hirer will indemnify WV Active against all proceedings, costs, claims, damages, expenses and liabilities including but not limited to any injury to any person or loss or damage to property (whether owned by the WV Active or not) arising in consequence of any negligent act or omission of the part of the Hirer.
4.12.5      The Hirer shall inform the Manager of any accident, resulting in injury no matter how minor, which occurs at the Facilities during the hire period. The Hirer shall insure against public liability risks (including member to member liability) arising out of the use of the Facilities during the period of hire and shall produce to the Manager the current insurance policy covering risks referred to, at least 14 days before the date of hiring and when otherwise requested by WV Active. The minimum cover required is £5,000,000. Failure to produce the evidence of insurance will give the Council a right to cancel the Hire without notice.
4.12.6      The Hirer will ensure a suitably trained person will be on duty and be responsible for the safety of the persons using the Facilities during the whole of the period of the hiring as deemed necessary by the Manager. The Manager reserves the right to confirm the qualifications of any training person or instructor prior to agreeing to the Hire and whilst undertaking activities the trained person shall comply, at all times, with the appropriate rules of any related governing body, including the responsibility of holding appropriate music licences.
4.12.7      The hirer shall provide a Risk Assessment and setup plan to WV Active a minimum of 14 days in advance of the booking.
4.12.8      The hirer when providing an instructed session will provide to WV Active a Risk Assessment to cover the full range of activities taking place including ratios, as well as copies of relevant coaching/instructor qualifications and up to date DBS records for all coaches/instructors. These documents must be received a minimum of 14 days in advance of the first session commencing.
4.13       The Hirer shall not assign, sub-let or sub-licence any part of the Facilities without prior approval of the Manager and the Facilities shall only be used for the purposes stated on the Booking Form.
4.14       Any furniture, apparatus, or appliances delivered to the Facilities by or on behalf of the Hirer must be unloaded, placed in position and removed by the Hirer or persons employed by him for such purposes, at such times as shall be agreed by the Manager and no such furniture, apparatus or appliances shall be delivered or placed in position at the Facilities without the previous consent from the Manager. Any costs relating to this clause 4.14 are to be covered by the Hirer.
4.15       No decorations are to be placed upon or additions made to the Facilities to include the structure and fixtures, without the consent of the Manager. No nails, screws or other fittings shall be driven or foxed into or any part of the WV Active Centre, but only such bills, posters, flags, emblems as may be permitted by the Manager can be displayed and only in the manner directed by the Manager.
4.16       The Facilities must be vacated by all persons visiting the Facilities for the purpose of Hire upon expiration of the hire period stated on the booking form
4.17       No right to supply refreshments of any kind whatsoever shall be deemed to be given to the Hirer or to any other person by grant of the use of the Facilities.
4.18       No intoxicating liquor shall be brought to the WV Active Centres unless agreed in writing by the Manager. General laws governing sale and provision of intoxicating liquor, on site, shall apply.
4.19       WV Active does not accept any responsibility with respect to the sales or collection of monies on behalf of the Hirer.
4.20       The Hirer during the period of hire must provide his own money takers, ticket takers, instructors and such attendants as may be thought necessary by the Manager for the proper conduct and running of the particular event together with at least two life savers where a swimming pool is hired.
4.21       Life savers shall be qualified to current RLSS lifesaving qualifications and proof of such life savers shall undertake training as required provided by the WV Active Centre.
4.22       If such qualified savers or instructors are not available, qualified facility staff must be employed at the rate appropriate in the scale of charges.
4.23       If the Facilities does not have any life savers in the activity to be undertaken available, the Manager reserves the right to cancel the engagement.
4.24       If instructors are to provide music for any event, he/she as an individual have the responsibility of either providing their own PPL licence or using pre-paid tapes.
4.25       The Hirer shall leave the Facilities in a clean and as good order and condition as at the commencement of the hire.
4.26       If default is made the Hirer shall repay to WV Active a reasonable charge for putting the Facilities in good order and condition.
4.27       The Hirer shall be responsible for and shall pay to WV Active on demand the amount of any damage done or occasioned to the Facilities or the fixtures, fittings, apparatus, furniture or other contents thereof during the use of the premises by the Hirer. The amount for such damage shall be estimated by WV Active, whose decision is final.
4.28       Any further charge becoming payable as a result of exceeding the allocated period of hire or for any other reason shall be payable within 7 days of receipt of the appropriate invoice and shall be treated as a single contract debt.
4.29       The privilege hereby granted is a personal licence only and not a lease of the WV Active Centre.
4.30       The Hirer must ensure that they and any persons attending the relevant WV Active Centre for the purpose of the Hire do not bring any glass bottles or other glass items into the WV Active Centre. Where the Hirer or any persons attending the WV Active Centre for the purpose of the Hire accidently or purposely break a glass bottle, the Hirer is responsible for all costs incurred by WV Active to clear the glass, make the site safe for use again, to rectify any damage to the Facilities as a result of the glass breaking and for any other costs WV Active incur. For the avoidance, where the Hirer or any persons attending the WV Active Centre for use of its swimming facilities for the Hire accidentally or purposely breaks a glass bottle at the pool side, the Hirer would be liable to pay to for costs to clean the pool and make the site safe for use, any damage to pool and any other costs incurred for example loss of profits for the duration of the swimming pool being closed.

5.1      Block Booking

5.1.1    WV Active reserves the right at any time to refuse or cancel the Hire of the Facilities for whatever reason. WV Active shall not be liable for any payment whatsoever either to the Hirer or to any other person in respect of any loss or damage in any matter arising from the cancellation of any hire of the Facilities.
5.1.2    WV Active shall not be responsible for any loss suffered by or to the Hirer or any   other person as the result of the cancellation or interruption of the hiring by WV   Active.  
5.1.3    WV Active shall not issue a refund upon instruction from the hirer that they wish to cancel their booking after payment has been received.

5.2      Events Hire Booking

5.2.1    WV Active reserves the right at any time to refuse or cancel the Hire of the Facilities for whatever reason. WV Active shall not be liable for any payment whatsoever either to the Hirer or to any other person in respect of any loss or damage in any matter arising from the cancellation of any hire of the Facilities.
5.2.2    WV Active shall not be responsible for any loss suffered by or to the Hirer or any   other person as the result of the cancellation or interruption of the hiring by WV   Active.  
5.2.3    WV Active reserves the right to charge for Full Hire of the Facilities unless 28 days advance cancellation notice has been made in writing to the WV Active Centre Management.

5.3      Organisation, School or Affiliated Club Booking

5.3.1    WV Active reserves the right at any time to refuse or cancel the Hire of the Facilities for whatever reason. WV Active shall not be liable for any payment whatsoever either to the Hirer or to any other person in respect of any loss or damage in any matter arising from the cancellation of any hire of the Facilities.
5.3.2    WV Active shall not be responsible for any loss suffered by or to the Hirer or any   other person as the result of the cancellation or interruption of the hiring by WV   Active.  
5.3.3    WV Active reserves the right to charge for Full Hire of the Facilities unless 14 days advance cancellation notice has been made in writing to the WV Active Centre Management.

6.1       Following any breach of the forgoing conditions by the Hirer as to which the decision of the Manager shall be final, WV Active may terminate the hiring forthwith, both as to the occasion of the said breach and as to any future booking and even if the period has not expired, but the Hirer shall be liable to pay WV Active the full amount payable in respect of the hiring and the amount of any damage payable under the foregoing conditions.
6.2       Where WV Active have to terminate the Hire in accordance with clause 6.1 above as a result of clause 4.30, WV Active may, at its discretion, also refuse for the Hirer to access to any WV Active Centre for any purpose.

The Council reserves the right to amend these terms and conditions.

The following provides details of what you can expect from WV Active’s Swim School and includes Terms and Conditions which apply to all parents or guardians of any child attending swimming lessons.

General
Payment for Lessons
Cancellation and Refunds
Completing Stages or Moving Lessons
Guidance

• WV Active offer swimming lessons in blocks of 10.
• All lessons must be paid for in advance.
• Each lesson from Ducks - Stage 7 will be 25 minutes.
• Rookie Lifeguard will be a 40-minute lesson.
• WV Active do not tolerate abusive or aggressive behaviour towards any staff members or other customers. Management will refuse entry and ask anyone displaying this behaviour to leave the premises.
• If you are more than 10 minutes late after the lesson start time, you may be refused entry. This is to ensure that lessons are not disrupted. You will not be refunded for this lesson.

• The payment for the first block of 10 lessons must be made in advance.
• To secure a place in the next block of lessons, it is recommended that the payment is made by the end of the 9th lesson.
• Parents/Guardians are responsible for making all payments on time.
• If the payment is not received before the start of the 10th lesson, the automated system will remove the child from their class. There is no guarantee that a place will still be available after this point and a request will need to be made to have the child added to the waiting list.
• Payment reminder emails are sent to the email address recorded on the WV Active’s system and these are sent at 3 weeks, 2 weeks and 1 week prior to the commencement date of the 10th lesson.
• If payment is not received in line with the points above - WV Active will refuse entry to the lesson.
• If a child moves from a stage 1-7 lesson to the Rookie lifeguard programme, there will be an increase in payment required.

• No refunds will be given if a learner does not attend their lesson.
• If a learner leaves prior to the end of their 10-week block, no refunds will be given for the remaining lessons.
• If WV Active cancels a lesson for unforeseen circumstances, there will be no charge for that lesson.
• Parents/Guardians will be notified via email informing them of any cancellations. If a lesson is cancelled with less than 4 hours’ notice, WV Active will attempt to contact guardians by telephone.
• To obtain a refund on medical grounds, you will need to notify WV Active that the child will be unable to attend swimming lessons and obtain a GP letter that states the condition and a date that swimming can be resumed.
• WV Active will allow refunds if a child has completed all the stages 1-7. This can be refunded via the original payment method.
• WV Active

• Once a stage has been completed, WV Active will advise you of the available days and times for the next stage.  If there is no availability, the lessons will be frozen, and the child added to the waiting list until a space becomes available.
• If WV Active offer more than one alternative class for the learner to move in to, but the child is unable to attend any of them, then the child will be added to the wating list until a suitable day/time is available. No refunds will be given.
• You can request to move your child to a different day or time and WV Active will check availability, however there is no guarantee that this will be possible.
• You can only request to change the day/time of the lesson once during each 10-week block of lessons.

• WV Active provide armbands and swimming aids required for the lesson.
• All users of the swimming pool are asked to make themselves familiar with Safe Swim Policy which includes permitted types of swimwear and can be found on the WV Active webpage.
• It is the responsibility of the parent/guardian to inform WV Active of changes to contact details and to check their emails regularly for service changes and cancellations.  
• It is the parent/guardians’ responsibility to ensure WV Active has the most current and up to date contact information for their child. This includes contact numbers, home address and email address.
• When a child has completed a stage, they will be given a badge slip by the Swimming Instructor. This can then be presented to reception as proof and then the guardian can discuss days/times for the next stage.
• WV Active does not accept responsibility for any damage or loss of property left on the premises (whether being worn or left in the pool/changing rooms) or within the grounds/car park of the premises.
• WV Active will not contact parents/guardians if there is a change of swimming instructor due to sickness or annual leave.
• Parents/guardians are not permitted to use their mobile phones within the changing rooms or pool hall areas.
• Children 8 years or over must use their own gender changing rooms. Changing village and family changing rooms are also available.
• It is vital that guardians advise the swimming instructors and management of the child’s medical conditions so these can be recorded on WV Active systems - It is the parent/guardian’s responsibility to ensure that WV Active are kept updated on any changes.