Keeping you safe in our centres

Our centres are currently closed, but we’ll still be keeping you safe in our centres when we reopen in December. Read below to find out our health and safety procedures.

How we will keep you safe in our centres

Our priority is the health and safety of our staff and members. We've followed Government and industry guidance, and consulted both our staff and members to find out which health and safety measure they would like to see:

Our safety measures
  • All customers will be required to wear a face-covering when on entry, exit and when transitioning through the centres.
  • All gym sessions, swim sessions, classes and court bookings must be booked in advance
  • All customers will be required to adhere to social distancing at all times
  • Additional cleaning will be taking place in all areas of the centres
  • Sanitising stations will be available throughout the centres
  • Please pay contactless where possible – no change will be given in cash transactions
  • There will be a maximum capacity for all sessions
  • Towels are no longer permitted in the gym or classes. Blue roll will be provided.
  • Water fountains are unavailable – please bring your own drink

Frequently Asked Questions

You need to have told us you would like to cancel your membership by the 23rd of the month so that your next payment is not taken.
Unfortunately not. Until further notice, our public swim sessions are for over 16s only and must be booked in advance. Children are able to attend our family swim sessions.
A customers are allowed to book a maximum of two sessions per day. The two sessions but be two different session, for example, a swim and a class or a class and court hire.
Our changing rooms will reopen on Saturday 1 August. Changing rooms will be available for pool users only. We ask all members to arrive at the centres in their gym clothing/beach ready where possible.
Adult lessons start from Monday 10 August and children’s lessons start from Monday 7 September.
Pool classes start from Monday 10 August for members only. Casual users can access these from Tuesday 1 September.
Our outdoor track will reopen from Monday 10 August for members. Casual users can access the track from Tuesday 1 September.
You will be able to make these bookings from Tuesday 1 September.
We are following government guidance and do not have a reopening date for our steam room or saunas.
You will need to wear a face covering when you enter our centres and are walking through the building. You DO NOT need to wear a face covering when taking part in any activity.
For the month of August, a member can bring two children under 16 to a family swim session with them. Each slot booked allows three participants (one adult and two children) to attend.